Infrastructure Management

Services / Infrastructure Management

Infrastructure Management Services

Azentek offers Infrastructure Management Services (IMS) enabling customers a one stop shop for their business requirement. With the intent of partnering with customers, Azenensures world class professional customer services to contribute in aligning customer IT organization to their business strategies effectively and efficiently. Enriched with highly skilled IT services professionals, Azentek offers dynamic but flexible support services models worldwide. Azentek expertise scopes Integrated IT Operations and remote support for Data centers, Infrastructure and end user computing. Ensuring governance through apposite controls, Azentek helps customer IT organizations to optimize resources and reduce support costs with consulting for Continual Service Improvements.

Focus Areas:
Integrated Technology Operations:
  • Event Monitoring
  • Infrastructure Incident and Service Requests Management
  • Root Cause Analysis
  • Change Management
  • System Administration
Implementation and Turnkey Projects:
  • Servers and Data Centre’s
  • Networks
  • Databases
  • Applications
End User Computing:
  • Service Desk
  • Desktop and Devices Support
IT Process consulting:
  • Continual Service Improvement
  • ITIL / ITSM Consulting